Privacy Policy

1. Information We Collect

We collect information directly from you when you interact with our Website, sign up for updates, join a team, or take an action.

• Information You Voluntarily Provide: When you fill out a form or register for updates, we may collect personal information such as your name, email address, postal ZIP code, and telephone/mobile phone number.
• Text Messaging & Mobile Information: If you choose to provide your mobile number, we collect your phone number and records of your opt-in consent and text interactions.
• Passive & Technical Usage Information: When you browse our Website, we automatically log technical data such as your IP address, browser type, operating system, referring URLs, and aggregate page views. We may use session and persistent cookies, as well as tracking pixels, to analyze site performance and measure email open and click rates.

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We use the information we collect to advance the mission of Hold the Line and maintain effective communications with our community. This includes:

• Distributing alerts, training updates, campaign guides, and educational materials.
• Sending periodic email updates and automated text messages to mobile numbers provided with consent.
• Confirming sign-ups, responding directly to inquiries, and delivering customer/member support.
• Analyzing Website trends, user engagement, and traffic patterns to optimize layout and technical performance.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information. We disclose data only in the following contexts:

• Authorized Service Providers: We may share information with vetted third-party vendors and contractors who deliver services on our behalf (such as cloud hosting, email delivery, customer relationship management (CRM), analytics, and telecommunications routing). These providers have access only to the data necessary to perform their functions and are contractually bound to maintain confidentiality.
• Legal and Protective Disclosures: We may disclose information if required by law, subpoena, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our legal rights, address fraud, enforce our terms, or protect personal or public safety.
• Organizational Changes: In the event of a restructuring, reorganization, merger, or asset transfer involving HTL LLC, user information may be transferred as part of that transition under equivalent privacy commitments.

4. Opting Out and Managing Your Preferences

You maintain control over how and when we contact you:

• Email Communications: You may unsubscribe from our email list at any time by clicking the “Unsubscribe” link located at the bottom of any email we send.
• Text Messages (SMS): You can discontinue text messages at any time by replying STOP to any message received from us. For help, reply HELP or email defend@holdthelineguide.org.
• Cookies and Tracking: You can modify your browser settings to decline cookies or alert you when a cookie is placed. Most browsers also allow you to delete stored cookies at any time.

5. Data Security

HTL LLC implements technical, administrative, and physical measures designed to protect your personal information against unauthorized access, loss, alteration, or misuse. While we take every reasonable precaution, no electronic storage system or transmission over the internet can be guaranteed to be completely secure.

6. External Links

Our Website may contain links to external sites, platforms, and third-party tools (such as external learning platforms or partner sites). HTL LLC is not responsible for the privacy practices, content, or data collection policies of external third parties. We encourage you to review their individual privacy statements before providing personal data.

7. Updates to This Policy

We may modify or update this Privacy Policy from time to time to reflect operational or legal updates. Any revisions will be published on this page with an updated effective date. Your continued use of the Website following any changes constitutes acceptance of the updated policy.